Positive Ways You Can Change Driver Behaviour
Driver behaviour can have an extraordinary affect on the effectiveness of a fleet; regardless of its size. But encouraging drivers to drop bad habits and to adopt good ones can be a challenge. Here’s what you can do…
Determine Driver Performance
Before you can begin to improve driver behaviour, you need to determine your starting-point. How are your fleet drivers performing as it stands? In establishing the answer, telematics are absolutely vital. You should monitor your drivers for a number of months and gauge where they’re going wrong and what they’re getting right. This means what ever plan your produce, or whatever standards you impose, will reflect the needs of the fleet.
Establish Company Standards
Once you’ve acquired a broad range of data concerning driver behaviour, you can begin to formulate the standards you want to establish. Some of these standards are, ultimately, universal. What saves fuel and improves safety, after all, is good for all fleets. But you need to consider the particularities of your operations. What needs to be emphasised and what’s most important to your long-term plans? Think critically about what’s going to have the biggest impact on fleet performance and efficiency and prioritise accordingly.
Explain Your Reasoning
Your drivers are your fleet and your business. Improving their driving behaviour is ultimately a question of their morale, motivation and awareness. Make sure they’re aware of why you’re imposing new standards, what they mean for them and the company. If they appear arbitrary, they risk not being taken seriously. Include them in the process by asking for their feedback and by offering them the opportunity to offer constructive criticism.
Track Driver Progress
Once new standards have been devised and implemented, it’s crucial that they’re realised and on an on-going basis. Abstract driving standards don’t make a difference for the fleet or the business. Continue to employ telematics to determine whether the standards are being observed by your drivers. Telematics will also allow you to spot problem drivers and identify those who are making a concerted effort to change or improve their driving styles.
Reward Efficient Behaviours
Individual drivers should face regular reviews for their driving behaviour. Those that improve and cooperate with the new standards regime should receive recognition (ideally public) and tangible rewards. Whether it’s a bonus, voucher or additional annual leave, it can encourage others to follow their example. As for those that aren’t making the grade, avoid punishment except in the most serious of cases. Instead, offer them advice, training and encouragement in order to improve.
The end result of improving driving standards is reduced vehicle downtime and fuel costs and improved KPIs. No fleet or fleet manager should ignore the issue.
Fleet Driver Safety: Everything You Should Be Doing – https://www.autoservefleet.co.uk/latest-news/fleet-driver-safety/
Drivers At Greater Risk Of Being Breathalysed In Europe – http://autoserve.co.uk/motoring-news/drivers-greater-risk-breathalysed-europe/